Security/press release/2026-10-19

Chinese Crime Ring Hacks Staples Customer Service for Gift Card Theft

A Chinese crime ring reportedly exploited Staples' customer service systems, likely through social engineering or phishing, to steal millions in gift card balances. Staples has confirmed the breach and is collaborating with law enforcement agencies to investigate the incident. The exact amount stolen is reported to be over $5 million by some sources, while others refer to it generally as "millions."

3 articles from 2 outlets covered this story. The underlying claim is sourced from a press release.

What do all outlets agree on?

2 outlets covered “Chinese Crime Ring Hacks Staples Customer Service for Gift Card Theft”. All of them report the following:

  • Chinese crime ring involved
  • Staples customer service systems were compromised
  • Gift card balances were stolen
  • Social engineering or phishing was a likely method
  • Staples confirmed the breach
  • Staples is working with law enforcement

Which figures do outlets report differently?

1 figure in this story is reported with conflicting values:

Amount stolenmillions vs more than $5 million

Which outlets covered this?

All 3 articles found on this story, grouped by the stance of the piece. Every link goes to the original publisher.

pragmatist1
Chinese crime ring steals more than $5 million in gift cards from Staples customer servicehttps://cdn.mos.cms.futurecdn.net/3XaHYJa7vPsa7PG8i5U8F5-320-70.jpg · trade press
skeptic1
The Staples Gift Card Heist404 Media · trade press

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