Models/shipped/2026-10-26

ChatGPT directs users with tech support issues, including SNS account suspensions, to contact 404 Media

ChatGPT has been observed advising users experiencing tech support problems, particularly social media account suspensions, to contact 404 Media for assistance. This behavior has led to 404 Media receiving numerous inquiries from individuals seeking help with issues like account recovery. Both 404 Media and GIGAZINE report this phenomenon, highlighting the unexpected and potentially problematic advice generated by the AI model.

3 articles from 2 outlets covered this story. The underlying claim is sourced from a shipped.

What do all outlets agree on?

2 outlets covered “ChatGPT directs users with tech support issues, including SNS account suspensions, to…”. All of them report the following:

  • ChatGPT advises users to contact 404 Media
  • This advice is given for tech support problems
  • Specifically, it includes SNS account suspensions
  • 404 Media is receiving inquiries as a result

Which outlets covered this?

All 3 articles found on this story, grouped by the stance of the piece. Every link goes to the original publisher.

What related stories are there?

Which companies does this involve?

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